Privacy Policy
Privacy Policy – Seagull Bespoke Interiors
At Seagull Bespoke Interiors (accessible at https://seagullbespokeinteriors.co.uk), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, engage our services, or contact us.
Last Updated: 10th August 2026 Effective Date: 10th August 2026
1. Who We Are
Seagull Bespoke Interiors is a fitted furniture and bespoke cabinetry business based in England. For the purposes of data protection law, we are the "data controller" of the personal information you provide to us.
2. Information We Collect
We may collect and process the following personal data:
Name
Email address
Phone number
Postal/site address (for quotes, surveys, and installation)
Project details (e.g. specifications, measurements, quotes, invoices, and photos related to your project)
IP address and browsing behaviour (via cookies and tracking tools)
3. How We Collect Your Information
We collect your data in the following ways:
When you submit information via our contact form
When you communicate with us by email or phone
When you engage us for a quote, survey, or project, including details recorded as part of managing that project
Automatically via Google Analytics to understand how users interact with our website
4. How We Use Your Information
We use the information we collect to:
Respond to enquiries and customer communications
Provide quotes, manage projects, and deliver our fitted furniture & cabinetry services
Manage customer relationships
Improve our website experience and services
Send occasional business updates or marketing communications where permitted by law
We do not sell or rent your personal information to third parties.
5. Use of Cookies and Analytics
Our website uses cookies and similar technologies to:
Analyse website traffic using Google Analytics
Improve usability and functionality
You can choose to disable cookies through your browser settings.
6. Sharing Your Information
We share data with trusted third-party providers where necessary to operate our website or deliver our services, including:
Google Analytics – for website analytics
Toby by Seagull Tech – a software system we use to manage customer and project information (such as contact details, quotes, and project records) as part of delivering our fitted furniture & cabinetry services
Your account and customer data held within Toby is stored in the United Kingdom. Some processing — for example, transcribing and summarising voice notes and notes we add — is carried out by Toby's AI provider, which takes place in the United States. Where data is transferred outside the UK in this way, it is protected by appropriate legal safeguards (such as Standard Contractual Clauses or a UK adequacy decision).
These providers only access the data needed to perform their function and are required to handle it securely. We do not sell or rent your personal information to third parties.
7. Your Rights Under UK GDPR
As a UK resident, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Object to or restrict how we process your data
Lodge a complaint with the Information Commissioner's Office (ICO)
8. Data Retention
We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
9. Security
We use appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Where third-party software is used to store customer data, we take reasonable steps to satisfy ourselves that appropriate security measures are also in place at that provider.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.
11. Marketing Communications
Where we have previously worked with you, or you have enquired about our services, we may occasionally send you updates about our services, projects, or business news where permitted under applicable law.
You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at: